Customers

 
ICS Heating & Air Conditioning, Inc. has operated in the high desert area for more than 30 years.  Along with building a solid reputation, we have also had quite a few happy clients who wanted to share their experiences.

Here are just a few of our happy customers.  If you would like to add your own testimonial to this page, then please use the form below.

We are a customer-driven business that does its best to satisfy your every need, so you can be sure that you’ll receive excellent service when you choose us.

https://www.youtube.com/watch?v=aBDdFtsIjHM
 
Testimonials:

After contacting four different companies for estimates to put a Mini Split in our 1964 home, we invited Ken over to explain how a ductless air conditioning system works and how much it would cost. Ken was very knowledgeable and answered all our questions. Under Ken’s leadership, he and his crew installed a Daikin Mini Split system in only one day. They cut no corners and the quality was second to none. Our unit performs flawlessly. The unit is as economical as Ken described. When Ken told us that the unit would freeze us out, he wasn’t kidding.
Thank you, ICS

Robert and MichelleHesperia

Ken,
My wife Lori and I were both very much impressed with your presentation. We had received a quote from another company but had not heard back from them after a few phone calls. It was then I was talking to a friend of mine who recommended ICS.

I called and your receptionist was very friendly and helpful. She called back right away with an appointment the next day.

When you came in to our home you were very comfortable to deal with and very knowledgeable. You made some great suggestions regarding our air return. You moved it to a better location into our hallway and also added another return in our living room to facilitate better air flow into our den which has been a problem in the past.

Your technicians, Gary and Jim were VERY good and very polite. They did their work professionally and really never stopped only to take a lunch break less than half an hour.

Your suggestions were a breath of fresh air as you said, “I make these recommendations as if it were my home.” You also said air flow is the #1 thing to an efficient air conditioner. You also bought us a thermostat just like what you have in your own home. Very nice.

Oh, by the way, your quote was $1,000 less than our previous quote from the other company.

In your presentation, you went in to great detail explaining all the regulations of the operation. It was just very professional. Our air ducts were a mess and we have a low attic, but your guys never complained. They just went about their work doing a great job.

Ken, basically you went beyond what we expected, even taking down and cleaning all our grilles and painting them making them look brand new. My wife and I are very happy with our warm/cool house.

Thank you very much and may your business continue to grow as a result of your professional work and attitude. God bless you!

Gilbert and LoriApple Valley

Ken,

Thank you very much for your help fixing our broken air conditioning.

As it only worked sometimes, you worked hard to figure it out and we are now back enjoying cool air in this summer heat.

We could not ask for a better person, service and price. We are customers for life and
will recommend your business to everyone.

JimHesperia

We like hearing from our customers.  Please take a moment to send us a testimonial.  It can be a video or just a quick note.  We'll only use your first name and city.

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